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Lost Registration Keys

Need your registration key? No problem.  Photodex keeps your registration key on file.  For security reasons, your registration key can only be sent to the email address we have on file for you. If...

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Entering your product registration key

Entering your product registration is simple.  Just enter the name, phone number and registration key into the registration window exactly as provided to you in your order receipt.   We suggest you...

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Downloading and Installing Effect Packs

Downloading Effect Packs is easy and just takes a few minutes.  Effect Packs can be quite large in some cases, so you’ll want to be sure the download completes successfully. Before getting started you...

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Available effects in each Style or Transition Pack

Trying to decide which StylePack is right for you? We’ve made it easy with demo videos showcasing each style in-use. Simply watch the show to see all the styles available in each pack. To preview...

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Purchasing ProShow from eBay

You may spot what appears to be a great deal for ProShow on eBay, but be careful – it’s almost certainly a scam and you’ll end up with an illegal copy. Photodex does not sell ProShow on eBay or other...

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ProShow is unable to connect to the internet

If you are experiencing issues with ProShow connecting to the internet you may need to create an exception for ProShow in your anti-virus software installed on your computer. Most connectivity issues...

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Creating an exception in Norton 360 for ProShow

If you are experiencing issues with ProShow connecting to the internet during software activation or when outputting to Facebook, YouTube or Share Show, you may need to add an exception to your Norton...

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Creating an exception in AVG for ProShow

If you are experiencing issues with ProShow connecting to the internet during software activation or when outputting to Facebook, YouTube or Share Show, you may need to add an exception to your AVG...

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Creating an exception in McAfee for ProShow

If you are experiencing issues with ProShow connecting to the internet during software activation or when outputting to Facebook, YouTube or Share Show, you may need to add an exception to your McAfee...

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Photodex Amnesty Program

Software piracy, whether intentional or accidental, is a serious issue. Photodex takes software piracy very seriously, and offers an amnesty program to help get users legally licensed. Software Piracy...

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